UW Connect
UW Connect is a workflow management platform that helps Epi staff provide consistent service to our community. It is the UW Academy-branded version of ServiceNow’s platform. It allows
Emails
When you create a ticket (via email or submitting a form), you will receive an email notifying you of the ticket’s creation. You can respond to that email as normal and will receive responses via email. All responses from the UW Connect system will include a link to view your ticket online as well.
My Requests Portal
You may view all of your tickets on the My Requests page. Each ticket will contain the full log of your communications
UW Connect Forms
Travel Reimbursement Form
Non-Travel Reimbursement Form
Purchasing Form
Supplier and Contract Setup Form
There are several ways to create a ticket in UW Connect, including sending an email to the relevant account or submitting an online web form.
- reimbursements
- purchasing
epigrant@uw.edu
- grant stuff
epifachr@uw.edu
- faculty hr stuff
Forms
Explain what forms to use for what task. Links to forms below.